We’re implementing new approaches to project management at Maestro. In the process, we’re discovering that how we collaborate really differs across different types of tasks—whether it is writing blogs, planning webinars, or delivering sales training and evaluating salespeople. At the same time, working together turns out to be so essential in every area of the business. We just never saw it quite so clearly laid out before. This week’s Buzz is a celebration of teams that work together and learn new things together.
Slack devolved into pirate jokes at some point this week, so before I share some interesting pirate-related news, I have to ask you: What is a pirate’s favorite country? (You can check your answer at the end of the Buzz.)
“Free Pizza.” There tends to be a point in each person’s life where those words are the best thing they can possibly hear. The experience of getting free stuff that brings us a lot of pleasure conditions us to expect that free is always best. Sometimes, though, you get what you pay for.
To improve productivity and quality in your organization, feedback is key. Sometimes it’s difficult to assess team members objectively and fairly. And delivering the feedback is almost always challenging. Here’s how everyone can work together to get the best results from evaluations.
Many of the biggest technology innovations of the new millennium have involved replacing old hierarchies with distributed networks. From BitTorrent to Blockchain, it’s all about peer-to-peer. Recently we’ve come across a number of ways in which peer-to-peer can transform businesses and even our own sector of sales acceleration.
“George was a good little monkey and always very curious.” My colleague Kevin Sambat posted a thought-provoking piece last week on curiosity in sales. He’s not talking about the exact same kind of curiosity as Margaret and H.A. Rey attributed to the famous children’s book character. In fact, at Maestro we definitely do not recommend leaping off cruise ships, placing fake emergency phone calls, feeding trumpets to zoo animals, or basically anything else Curious George ever did.
Nobody’s perfect. Everyone can improve. Looking back on 2018 and ahead to 2019, there are places where Maestro has shifted direction. In the broader world of sales and management, there are things that got us chattering in the Buzz but now are no longer that exciting. So today let’s see how things are changing going forward. Put on your seatbelts, folks!
Webinars have been around for over twenty years, but their popularity has exploded recently. Video-conferencing technology keeps getting better and better, enabling more cool features and larger groups of participants. Maybe your organization already uses webinars or maybe you’re thinking about it. Maestro dived into the medium this year. We love it and can’t stop talking about webinars!
Venga Co-Founder and CEO Sam Pollaro needed Barack Obama to convince him to take the entrepreneurial leap. Ok, not directly, but in a round-about way. In 2009 the company Pollaro was working for closed down when its managing director was asked to join Obama’s administration.
Do you ever find yourself replaying a conversation in your head and wishing it had gone differently? Sometimes things go in a direction you don’t want simply because your priorities aren’t aligned with your prospect or conversation partner. Other times, though, things go off the rails for a reason that was completely avoidable. Here’s three pitfalls you can escape in the future!
Happy Thanksgiving, American readers! Here’s some food—food for thought, that is! Anything you learn about interacting and communicating with people in the workplace can also improve your life with friends and family, and vice versa. Don’t check your behavioral psychology at the door.
Jere Simpson, CEO and founder of KITEWIRE Mobility, believes in making the most of opportunities and resources. The KITEWIRE Mobility brand takes inspiration from Benjamin Franklin, whose amazing accomplishments as an inventor came after failures both as a businessman and a scientist. KITEWIRE Mobility shares this scrappy perseverance to keep trying new ventures even after electrocuting yourself.
There just aren’t enough hours in the day, are there? Until we master the science of time travel, the solutions to this problem are limited. Basically we can either sleep less (not a good idea for most people) or use our time more wisely and work smarter.
Writing emails can be daunting. You know what you want to say but don’t know the best way to say it. At Maestro, we use a handful of tactics to ensure our written ideas are smart and straightforward. Here are some favorites:
Who stayed up way too late on Tuesday? After Election Day, it can feel like time for a nice break from politics. Well, too bad. Politics are everywhere. In the office, political savvy can make a big difference in your effectiveness—and happiness.
What is your deepest fear? When I was a kid, I was terrified of clowns. I hated their hats, and birthday parties could get uncomfortable. Luckily, I got over my phobia. It might be reasonable, though, to fear the following three items…
Are you ready to learn something really well? There’s no better way than by sharing your knowledge with others. As the Roman philosopher Seneca wrote, “homines dum docent discunt”—“People learn while they teach.” Maestro sales trainers get plenty of opportunities to share and hone their expertise, but you don’t have to quit your job and become a full-time trainer to get this benefit.
After digging into the value of failure, it’s time for the Buzz to look at success. You did it! Congratulations, you deserve to be proud. Now, how can you best leverage that win into more and greater success?
Learning from failure and persevering are essential to the founding philosophy of the Phoenix Sales Method. Lots of team members had favorite quotes, videos, and thoughts to share when we got talking about failure this week.
What does reading have to do with sales and marketing? Well, no matter what you do, reading can stretch your mind and help you grow into new knowledge and skills—what the Maestro 40/20 Rule is all about. Here’s a roundup of some suggested reading.
How well do you understand yourself and the people you work with? Are some of your employees more efficient and fulfilled than others at the same type of work? Does your team need to develop some additional capabilities? This week at Maestro we were talking about StrengthsFinder and other ways to understand our capabilities as a team. So what are your strengths, and why do organizations care?
Do you have any clients who are based in a different country? In fields that benefit from 21st-century communication technology, like marketing, consulting, and software, the chances are very high that customers can be found across the globe. It’s much easier to connect with them than ever before, but cultural differences still remain.
Efficiency is usually the name of the game in sales and marketing. What can you do to reduce the inputs of time and effort, while still getting good results? Then you have more time to reach out to more potential customers. Sometimes, though, putting in a little bit of extra human effort translates into a big reward. Kenn has recently found a number of articles that highlight these “extra mile” scenarios.
It’s that time of year. Maybe you are sending your kids back to school, or maybe you’re starting a new class yourself. Learning is something you can do both inside and outside of a classroom, though. The idea of learning for self-improvement was part of the genesis of this weekly blog: it comes out of the 40/20 Group, where Maestro teammates share their discoveries from their weekly 20 hours of personal and professional improvement. So if you are striking out to learn on your own, what are the best ways to go about it?
Email is a vital piece of today’s sales and marketing communications strategies. The Maestro Group sales acceleration team offers a popular training module on Effective Emails, but the role of email isn’t limited to the sales funnel. This week we came across a couple of interesting pieces that feature great tips for effective emails for marketing, networking, working with colleagues, and more.
If you had to choose between high profits and high customer satisfaction (CSAT), which would you choose? Well, in reality it isn’t much of a choice. If you don’t satisfy your customers, your profits are not going to stay high for long. Unless you happen to control a monopoly on a product or service people really need, they will not stick around if you leave them dissatisfied. On the other hand, if you build good buzz, you will attract plenty of business!